To assist with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures work processes and standards of performance within the Division.
與餐飲部副總監和餐飲部總監密切合作準備和定期更新餐飲部預算，確保達到預算目標并且有效的控制成本。
To assists with the preparation and regular ｕｐｄａｔｅ of the Food and Beverage Departmental Budget, in close cooperation with Assistant Director of Food & Beverage and the Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
參與制定年度市場營銷計劃，確定營銷活動，以配合年度商業計劃的完成。
To participate in the formulation of the Annual Marketing Plan to established a list of marketing activities in line with the compilation of the Annual Business Plan.
維護部門日志。
To maintain the Daily Log Book
向餐飲部總監上交以下報告（如餐廳經理缺席，安排副理上交）：
To submit the following reports to the Director of Food and Beverage, in the absence of the Outlet manager arrange Assistant to do so:
每月餐廳報告
Weekly work schedule.
每月客用品消耗報告
Monthly consumption reports of guest supplies.
假期安排
Vacation schedule.
預計培訓
Training forecast.
酒水短缺?/?超額報告
Beverage shortage?/?overage report.
客人/員工事故報告。
Guest/staff incident report.
根據營業狀況排班，確保有足夠的人手。
To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.
根據使用狀況和安全庫存量申領客人用品。
To request guest supplies according to consumption and established par stocks.
維護部門信息板。
To maintain the outlet bulletin board.
參加每月餐飲部會議和每日運營會議。
To attend monthly Food and Beverage meeting and daily operations meeting.
參加餐飲部總監主持的所有會議和簡報。
To attend all other meetings and briefings as directed by the Director of Food and Beverage.
根據酒店規章制度和程序處理“失物招領”。
To report “loss and found” items in line with the Policies & Procedures.
確保部門前場和后場區域干凈、整潔有序。
To ensure that the outlet is kept clean and organized, both at the front as well as the back of the house.
與餐務部和客房部合作，嚴格按照清潔時間表進行清潔。
To liaise and organize with Stewarding and Housekeeping that the established cleaning schedules are strictly adhered to.
確保根據經營理念對部門進行高效地管理，根據標準始終提供禮貌、專業、高效和靈活的服務。
To ensure that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times according to the established standards.
在部門內凡事親歷親為，始終在餐廳參與運營，特別是在工作繁忙期間。
To be a hands-on manager and be present at all times in the outlet, especially during busy periods.
能夠靈活并適應餐飲部不同部門和酒店安排的其它部門的崗位輪換。
To be flexible and adapt to rotate within the different departments, sub departments of the Food and Beverage division or any others departments assigned by the hotel.
根據部門營運手冊中的服務標準，確保執行正確的營運標準。
To ensure that correct operating standards are adhered in order to achieve the level of service established in the Departmental Operations Manual.
為下屬分派工作并定期檢查工作表現。
To assign responsibilities to subordinates and to check their performance periodically.
確保部門以最大的接待能力接受預定。
To ensure ｔａｂｌｅ reservations are taken properly in order to maximize the restaurant turnover.
確保嚴格遵守所有運營設備和用品的庫存量，保證餐廳的順暢運營。
To ensure that the par stocks for all operating equipment and supplies are strictly adhered to, and that the outlet is adequately equipped.
每月進行運營設備及營業用品盤點。
To conduct monthly inventory checks on all operating equipment and supplies.
協助控制運營設備及營業用品的申請、儲存及仔細使用所有設備和物品。
To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
就每日準備、服務及菜單為員工召開班前溝通會。
To conduct daily pre-shift briefings to associates on preparation, service and menu.
在每日運營及質量方面與廚務部和其他支持部門密切配合。
To liaise with the Kitchen and other supporting departments on daily operation and quality.
根據酒店既定的配方和程序，確保酒水的出品和服務。
To ensure that all beverage orders are produced according to the established recipes and procedure set for the outlet
控制物品申請、庫存和酒水服務/份量。
To control the requisitioning, storage, and service/portioning of beverages
確保適當的酒水庫存，維護并記錄酒水的報廢和浪費。
To control appropriate beverage par stocks are maintained and record any spoilage and wastage
確保酒吧和周圍區域始終整潔。
To ensure that the bar and surrounding area is kept clean and organized at all times
處理客人所有關于食品、酒水和服務方面的投訴、要求以及疑問。
To handle all guest complaints, requests and inquiries on food, beverage and service.
確保部門嚴格遵守收銀程序。
To ensure that the outlet cashiering procedures are strictly adhered to.
監督管理和檢查部門運作和行政工作。
To supervise and oversee the operation and administration of the outlet.
確保宴會及會議服務順利并高效的運行。
To ensure the smooth and efficient operation of Banqueting and Convention services throughout the resort.
學習和評估營運和工作程序，向餐飲部總監或副總監提出建議。.
To study, evaluate operation/procedure and suggest improvements to DOFB/Assistant.
具有主人翁精神并確?？腿藵M意。
To act as a host to the guests and ensure their satisfaction
檢查下屬的工作表現和儀容儀表。
To check work performance of subordinates and their grooming.
在營業繁忙期間督導、檢查并且協助下屬的工作。
To supervise, oversee and assist subordinates during busy period in the service.
在每日運營方面與廚務部密切配合。
To liaise with kitchen crew on daily operation.
具備充足的菜單和設備知識。
To possess thorough knowledge of menu and equipment.
和廚師長一起確定菜單、配方和菜單循環更新。
To work with Chef on the menu, recipes and menu cycle concept.
向餐飲總監匯報會議、餐飲產品的差異。
To report deviations of the Catering and food and beverage products to the Director of Food and Beverage.
充分理解并且執行部門營運手冊。
To fully understand and adhere to the Departmental Operations Manual.
根據部門營運手冊中的工作計劃和工序表完成任務。
To perform all tasks in accordance to the Session Plans and Task Breakdowns from the Departmental Training Manual.
完全理解并且運用餐飲寶典20條的理念。
To fully understand and apply the philosophy of F&B Top 20’s.
完全理解并遵守凱悅餐飲部愿景和使命。
To fully understand and adhere to Hyatt’s Food and Beverage Vision and Mission.
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